Do you own a I-Hack Attack pitching machine?

You can confirm by looking at the sides of the touch screen box.

 

* Check out our NEW How-To Videos

 

Machine Manual

Click here for machine installation manual

Click here for machine operations manual

 

 General Annual Maintenance

    1. Lubricate with lithium grease*elevation control
    2. Lubricate with lithium grease* the inside/outside control
    3. Lubricate with lithium grease* horizontal control
    4. Check all bolts once a season for tightness
    5. Check wheels for ball material build-up and visual damage. For removal of ball build-up, click here for instructions. For any visual damage, call customer service.

*Found at Home Depot or Lowes

Motors are sealed (sealed bearings) and require no lubrication

 

Most Common Operating Errors

The equipment must be used with the proper power source and extension cord.
A 20-amp service is recommended for continuous operation of the machines. Use a minimum of #14/3 grounded power cord up to 200 ft. in length. A longer cord will require the opinion of a licensed electrician. Any generator that is used must generate “clean electricity”. We recommend a minimum of 1000 watt up to 2000 watt Honda generator with inverter technology. Weight of these generators is approximately 27 lbs., similar to the weight of a battery, and they are extremely portable. Unless the generator provides “clean electricity”, the power surges from the generator will cause a machine to surge and become erratic, it will deliver a ball very inconsistently.

Baseball machines must be used with the proper balls.
The baseball machines will throw almost any ball including leather, poly or foam balls. It is always best to use balls that are the same type and age to ensure accuracy. Synthetic balls are not recommended under any circumstances as they will not only wear rapidly, but will often leave a residue on the throwing wheels. See the respective manual for instructions on how to clean build-up off of a throwing wheel.


Troubleshooting

Machine is pitching inaccurately.

  • Check to make sure you are using the proper extension cord (can’t be too light or too long), check product manual for specifications.
  • Using mixed balls (types or ages) will cause inconsistent pitching. Get one ball and throw it repeatedly, if inaccuracy disappears then this is the cause of your inaccuracy.
  • Are the balls you are using wet? Balls have to be dry to throw accurately.
  • Check wheels for ball build-up or damage. The surface of the wheel will not ever peal off. If you have material peeling off it is build-up on the wheel, not the wheel deteriorating. This build-up will cause inaccuracy. (Click here for instructions to clean)

hr-clp--wheel-Flat2Wheels are peeling or coming apart.

  • Check wheels for ball build-up or damage. The surface of the wheel will not peal off, if you have material peeling off it is build-up on the wheel, not the wheel deteriorating.(Click here for instructions to clean)

There is a decrease in speed when pitching a ball.

  • Are the balls you are using wet? They have to be dry to throw accurately.
  • Check to make sure you are using the proper extension cord (can’t be too light or too long), check product manual for specifications.
  • Check wheels for ball build-up or damage. The surface of the wheel will not peal off, if you have material peeling off it is build-up on the wheel, not the wheel deteriorating. (Click here for instructions to clean)
  • Using mixed balls (types or ages) will cause inconsistent pitching. Get one ball and throw it repeatedly, if decrease in speed disappears, then mixing of the balls you are using is your problem.
  • Possible motor or controll box problem, call Sports Attack customer service

Motor

One or more ball throwing wheels are not spinning.

  • Possible motor or control box problem, call Sports Attack customer service

The circuit breaker is tripping.

  • Possible motor or control box problem, call Sports Attack customer service

There is a lot of vibration/noise when the machine is running.

  • Check all the motor bolts and wheel bolts to make sure they are securely tightened.
  • Go to Manual setting, Slide all sliders to “0”, increase one motor at a time to max speed until you find which wheel is causing the noise. When wheel is isolated, turn machine off. Then remove suspected wheel but don’t lose keyway key. Turn the power back on, increase the speed of the motor where the wheel is now missing. If the noise still persists, you have a bad motor. If it is no longer making noise, then the wheel needs to be replaced.


Machine will not turn on

  • Check power source by plugging a known good device into the machine end of the extension cord to ensure you have power to the machine.
  • Push in on circuit breaker to see if it will reset. If it breaks again, call Sports Attack customer service.

 


Parts Purchase, Installation & Replacement

To purchase a Hack Attack pitching machine motor, click here

To purchase a Hack Attack pitching machine wheel, click here

 

How-To Videos:

How to: Clean Wheels

How to replace: Motor

How to replace: Control Box